As you may have read in my previous posts, I did quite a bit of experimenting with food after my surgery. I did not expect that finding things to eat would be such a struggle, but it’s one of the largest challenges any human being can face. That moment where you’re watching a commercial for food and start crying? Been there. It’s painful I know… but it gets better!
Anyways, as a Journalism major, a classmate informed me that I should write to companies whose products I used after my surgery. I hoped to sample their products and then write about them to help other patients find even more options post surgery. She assured me that I would receive some goodies, perhaps samples of other products from the company? I thought what a great idea!
Fast forward a week and I am irked. Not only do I find myself empty-handed with no free food or even fun things to sample but I even got a rejection email! And yes I realise that this whole situation is bizarre beyond reason. Why would someone be upset for not receiving free food? But I am a recent graduate, unemployed, and Costco is a 30 minute drive so getting their wonderful free samples is quite a hassle.
Being rejected hurts. Being rejected after telling these companies how much they have helped me and how I hope to help others by advertising their food is far worse than having my mouth hammered in. (Read my previous post if you find yourself confused/clueless. )
Here is the email I sent to Quaker Grits. My (former) pride and joy.
To whom it may concern, I have been a huge fan of Quaker Grits for as long as I can remember. Whether it was for breakfast, lunch, or dinner, Grits has always been a top option. Today, my love for Grits is stronger than ever. As a college student I can say that I have had numerous meals provided for me by your company. Delicious and nutritious, could it get any better? This past December I underwent jaw surgery. Unable to eat ”normal” food for four months, I was left trying to figure out what (and how) I was going to eat. In come Quaker Grits. Wether it meant adding extra water to make them easier to eat or adding broth, I have enjoyed your product in more ways than you could ever imagine. Today, I have a blog with more than 6,000 visitors. Most of my audience is about to undergo or has undergone jaw surgery. I write about my experience and also give recommendations about what to eat. I am writing to ask if I could receive some samples of your products. Using my b log as an outlet to review the products I feel this would prove beneficial to your company and more importantly to my viewers. I pride myself on answering every question that is sent to me and helping in any way I can. I can say with confidence that my readers would benefit greatly from knowing your product is not only an option, but also delicious! Thank you.
Here is their response:
Thank you for sharing your inspiring story of surgery and recovery. It’s wonderful that you are willing to host a blog for people who are in similar circumstances.
It’s great to know our Grits have played such a big role in your life, and we count you among our most loyal fans. While we’re flattered that you’re interested in receiving coupons for our products, we do not send them upon request.
Some of the best places to check for our coupons is in store circulars, newspapers, Twitter, Facebook, and magazines. We also work with our grocery store partners to periodically offer in-store sales and promotions. I hope you’ll watch for them in your local newspapers and store circulars. You can take advantage of these specials as they are offered quite frequently throughout the year.
I’ll share your interest in seeing more coupons with our marketing team, Ashley. Thank you for your loyalty to Quaker. After all, we know you have a wide variety of brands from which to choose, and we always appreciate your choosing ours.
Allison Quaker Consumer Relations A Division of PepsiCo
Well. Thank you Allison for reading my “inspiring” story. You know what I felt was inspiring? The thought of having samples from you.
And here is the response from Campbell soup. Nicer, but still…..rejected. And yes, I am aware of the fact I got a coupon but let’s be honest people. I wanted a box of samples to try. I had a mission to sample their products and then write about it on here.
We received your message and appreciate your taking the time to contact Campbell Soup Company to let us know that you think our Campbell’s Slow Kettle Soup is “M’m! M’m! Good!” I’ve forwarded your kind words to the rest of my team so that they too may know that their efforts are appreciated.
At Campbell, our number one priority is to delight our consumers. We realize that it is consumers like you who have helped build our businesses and we sincerely appreciate your loyalty.
As a small token of our thanks, I’ve sent a complimentary coupon in the mail. Please use it to enjoy your favorite product from the Campbell family of brands including V8, Prego, Pace and Pepperidge Farm.
Thank you for visiting the Campbell Soup Company website.
Campbell Soup Company Web Team ELR/DXV
As a result, I am boycotting Grits/Campbell. Which will be challenging considering I ordered them in BULK after surgery and still have hundreds of packets of Grits left over.
I was planning on responding to their rejections, recommending they visit my blog to see
A) How much we need variety after surgery and thus feeling extreme guilt after depriving me of their products.
B) Seeing the bad light I am now shedding onto them.
Revenge is sweet….but never a good idea. Therefor, I shall refrain from responding to their emails BUT I will leave my mark. It is now up to you my fellow surgery buddies. Grits? or no grits? Campbell’s or no Campbell’s?
For future reference here are other companies that provide both grits and soup. Just puttin’ it out there 😉
Bobs Red Mill Natural Foods (http://www.bobsredmill.com/)
Frontier Soups (http://www.frontiersoups.com/)
We live and we learn